Booster Club Team Store Guide

A team store is successful when product scope, order windows, fulfillment, customer service, fundraising, and payout rules are settled before the link is shared.

Choose the store's job

• Mandatory player uniform ordering

• Optional spirit wear and fan gear

• Year-round basics

• Short fundraiser campaign

• Staff or coach apparel

• Replacement and reorder portal

Product questions

• Which items are required?

• Are sizes and cuts clear?

• Will samples or charts be available?

• Are logos and colors consistent?

• Can products change after launch?

• What happens if an item is unavailable?

Fulfillment questions

• Does the store close or stay open?

• Are orders produced together or as placed?

• Will goods ship to homes or one location?

• Who sorts bulk orders?

• What is the delivery window?

• How are unclaimed packages handled?

Customer-service questions

• Who answers parent questions?

• Can personalized products be returned?

• How are sizing exchanges handled?

• Who resolves defects or missing items?

• What appears on the card statement?

• How will delays be communicated?

Fundraising and reporting

• Is the club earning a markup, rebate, or fixed amount?

• Which costs are deducted first?

• When are payouts issued?

• Who can see reports?

• How do refunds affect proceeds?

• How is sales tax handled?

Separate mandatory orders when useful

A controlled roster order may be better for required uniforms, while a team store handles optional spirit wear. This reduces missed items and number errors.

Next step

See https://www.legendsathleticsupply.com/team-solutions/custom-team-stores for Legends' team-store service. For help applying this to your program, contact Legends at https://www.legendsathleticsupply.com/contact.

Last reviewed: August 2026. School policies, tax treatment, legal requirements, pricing, and timelines can change. Confirm current requirements with the appropriate authority.